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Company: TRG Customer Solutions
Job Title: Customer Service Representative
Job Category: Customer Service
Job Description:
Company Overview
Winning solutions delivered by proven experts.
TRG is a top-ten, global, outsourced contact center provider. TRG Customer Solutions helps organizations across industries to achieve key objectives, such as increasing customer acquisitions, strengthening customer relationships, and growing share-of-wallet.
Currently, TRG has over 20 contact and processing centers on five continents. Through them and our employees, we support inbound and outbound communications using the telephone, the Web, and e-mail.
We welcome interest from people who understand and enjoy customer care, market research and analysis, and providing excellent service. TRG practices quality management through communications technologies. We offer opportunities to pursue a career in several locations around the world.
TRG employees find the work we do for our clients challenging and rewarding, our pay competitive, and our benefits comprehensive.
Job Description

TRG Customer Solutions invites you to learn more about an exciting career opportunity. We are fast-growing, hard-working, and focused on building the very best business in the industry. TRG Customer Solutions has partnered with BNY Mellon Shareowner Services to establish a new division of our customer service center in Pittsburgh, PA.

Position Description
We are now hiring for 100 Full Time Customer Service Representatives to support BNY Mellon Shareowner Services in taking inbound phone calls. Customer Service Representative Positions will be required to handle inbound phone calls related to shareholder services, there are no sales involved with this position. Ideal candidates should be motivated, self-confident and possess excellent communication skills.

Scheduling
Monday through Friday
Shifts: Days and Evenings Available (between 8:00 a.m. and 8:00 p.m.)

Skills: Other Job Requirements
 Successful completion and passage of all applicable employment testing and interview
 Must be able to pass a Drug Screening and FBI Criminal Background Check
 Required used of a computer for extended periods of time
Compensation
We offer:
 Competitive salary - $11.50 per hour ($10.50 while in training)
Additional eligibility for another $1.00 per hour of bonuses when in production.
 Comprehensive benefits package
 Paid time off
 Referral bonus
 Career advancement
 Paid professional training
Employment Type:
  • Full Time
Salary: Unspecified
 
Other Information
 
Degree: High School
Experience (years): 1
Job Location: Pittsburgh - Pennsylvania - USA
Post Date: 11/02/2009
 
Contact Information
 
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