Irvine, CA USA
Clinic Patient Coordinator
Direct report to the Clinic Manager. Responsible for personally overseeing the daily operation of the front office, answers the phones, and manages the lobby areas of the clinic. Ensures all patient appointments are handled in an efficient and timely manner. Maintains phone contact to ensure all patients are satisfied and to responds to any issues, suggestions, or complaints. Provide patients with excellent customer service. Maintain a positive, comfortable, and professional atmosphere within clinic. Ensures the accuracy of filing, database entry, appointment scheduling, collecting payments and cash on hand. Effectively cross markets other services and additional treatments if needed. Assist clinic manager on all marketing initiatives and with other duties as requested.
Some travel may be required to other clinics, due to clinic staffing, holidays, vacations, sick days, and training schedules.
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