Employer Profile

Gibraltar Solutions Inc.

Gibraltar Solutions Inc.

Mississauga, ON Canada

To act as a primary customer interface for the professional services department. Identify, define and implement IT strategies and projects with the Sales Team. Liaise with the Director of Professional Services on a daily basis with client status updates.

Responsibilities
        Provide pre and post sales consultation to client base.
        Provide primary IT support, issue resolution and technical advice for client base.
        Provide pre-sales service delivery in terms of assisting in Statement of Work creation, client negotiations, presentations, demonstrations, RFP contributions, etc.
        Provide post sales service delivery in terms of assessment, architecture, design, implementation, migration, recommendations, upgrades, knowledge transfer, technical documentation, training, business case/TCO creation, etc.
        Recreate customer technical environments by researching, identifying, and resolving a variety of problems.
        Work within and outside of subject matter expertise to expand self-knowledge base.
        Assist in the development of service deliverables.
        Assist in the development of practice expertise and cross training of other consultants.
        Position involves 25% pre-sales and 75% technical/consultative hands-on.
        Obtain and maintain technical certifications related to job function.

Knowledge, Skills, Experience
        Virtualization transformational experience
        Experience in providing technical support to enterprise customers (preferably Global 2000) for mission critical Windows and Linux computer systems and related software
        Strong Windows administration and or hypervisor administration skills
        Installation, configuration and provisioning of operating systems
        Installation, configuration and provisioning of multiple hypervisors
        Storage Area networking is an asset
        Virtual Desktop Infrastructure is an asset
        Setup and operation of TCP/IP networking
        Application packaging an asset
        Application streaming
        Minimum 5-7 years experience for each of the above requirements
        B.S. in Computer Science, Electrical Engineering, Math, or College diploma with Information Technology focus or equivalent work experience
        Strong working knowledge of the various flavors of Unix, Linux, Microsoft plus x86 platforms, devices, and networking
        CCA XenApp and or CCA XenDesktop certification required
        CCEA/CCIA certification is an asset
        MCITP Windows Server 2008 Admin or higher certification required
        MCTS Exchange 2010 is an asset
        MCTS Server 2008 Virtualization or Desktop Virtualization required
        VCP4 certification an asset

Other
        Excellent interpersonal skills
        Strong spoken and written English skills
        Valid driverís license and able to travel to client sites
        Reliability Status Security Clearance or the ability to obtain

Company: Gibraltar Solutions Inc.
Posting Company Type: Employer
First and Last Name: << Hidden Information >>
Industry:
Address: << Hidden Information >>
Zip/Postal Code: L5N8R9
Phone: << Hidden Information >>
Fax (numbers only): << Hidden Information >>
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Registered From: 05/03/2011
Jobs: 5 jobs posted / 0 jobs currently available

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