San Antonio, TX USA
Allstate is currently seeking a Call Center Customer Service Representative in San Antonio, TX. This is a contract position.
· Responsible for meeting all client group objectives including service standards and productivity guidelines.
· Ensure a high level of customer/client satisfaction by establishing and maintaining a positive relationship with the client, communicating client group results and ensuring that high quality standards are met.
· Cultivate an environment of mutual trust, teamwork, ownership, and involvement at all band levels to transition into an empowered workforce.
· Responsible for increased efficiency, productivity and quality.
· Must have high school diploma or equivalent.
· Strong verbal, writer communication and telephone skills.
· Ability to perform in a face paced environment and adaptable to change.
· 6 months of call center experience preferred.
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