Employer Profile

Marriott International

Marriott International

San Diego, CA USA

Itís a powerful feeling, to belong. Itís inspiring people to do more than they thought they could. Itís leading the way by rolling up your sleeves to accomplish a common goal. Itís taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Residence Inn San Diego Sorrento Mesa/Sorrento Valley, located at 5995 Pacific Mesa Court, San Diego, CA 92121 is currently hiring a Guest Service Representative.

Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genui

Company: Marriott International
Posting Company Type: Employer
First and Last Name: Residence Inn San Diego Sorrento Mesa/Sorrento Valley
Industry: Customer Service / Call Center
Address: 5995 Pacific Mesa Court
Zip/Postal Code: 92121
Phone: << Hidden Information >>
Fax (numbers only):
URL: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=16001JVT
Registered From: 09/21/2016
Jobs: 5 jobs posted / 0 jobs currently available

The following jobs are available:

No jobs found for this employer.


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