Employer Profile

Plexus Management Group, LLC

Plexus Management Group, LLC

Westwood, MA USA

Process and control all allocation functions
Supervise a team of data entry personnel to ensure order entry efficiency and accuracy as well as customer service related follow-up duties.
Communicate daily with sales, operations and logistics departments.
Ensure all orders are going out in a timely manner according to specific account deadlines.
Provide customer service functions including, but not limited to customer assistance and order processing
Cooperate and interact with various departments to resolve customer service issues
Communicate with the warehouse regarding shipping/routing guide presented by customers
Resolve customer inquiries / concerns professionally
Prepare daily, weekly, monthly sales and related reports
Requirements:
2 years of recent customer service experience
Excellent verbal and written communication skills
Professional & courteous phone etiquette
Excellent follow up skills
Ability to succeed in a high-pressured, fast paced environment
Able to prioritize and multi-task
Background in Apparel (not retail), Wholesale, Import, Warehouse/Distribution preferred, but not required.
Strong Customer Service experience is preferred, but not required.

Company: Plexus Management Group, LLC
Posting Company Type: Employer
First and Last Name: << Hidden Information >>
Industry: Customer Service / Call Center
Address:
Zip/Postal Code: 02090
Phone: << Hidden Information >>
Fax (numbers only):
URL: http://plexusmg.com
Registered From: 03/24/2016
Jobs: 0 jobs posted / 0 jobs currently available

The following jobs are available:

No jobs found for this employer.


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