Employer Profile

salix pharmaceuticals inc.

salix pharmaceuticals inc.

bridgewater, New Jersey USA

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Read from scripts.
Handle changes in policies or renewals.

Company: salix pharmaceuticals inc.
Posting Company Type: Employer
First and Last Name: Alesk Alachan
Industry: Customer Service / Call Center
Address:
Zip/Postal Code: 08807
Phone: 9046949885
Fax (numbers only):
URL:
Registered From: 03/22/2018
Jobs: 2 jobs posted / 0 jobs currently available

The following jobs are available:

No jobs found for this employer.


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