Employer Profile

The AM Agency

The AM Agency

Washington, DC USA

        Installs, configures, maintains, upgrades server hardware, operating system, and system applications.
        Provide system services that support Microsoft Windows 2008, Exchange, VMWARE services, CITRIX Terminal Server solutions, Domain Servers (DNS), and Active Directory (LDAP/AD).
        Server Administrator support includes server builds and disposition, system configuration, user authentication services, file and print services, directory services, mail services, capacity planning, load balancing, management of storage arrays, performance tuning, availability and resource monitoring, resource allocations, alerts, system backup and restoration, security implementations.
        Knowledge and experience in managing and administering windows servers (hardware & operating systems), system inter-networking and inter-connectivity
        Assist set up and troubleshoot communications between computers, networks, data switches, printers, and other network and wireless resources.
        Operational support and troubleshooting of enterprise installations of WLAN/LAN specifically Cisco switches, Cisco VoIP, Cisco WLAN
        Respond to requests for technical assistance in person, via phone, support queues electronically for optimal service delivery
        Diagnose and resolve technical hardware and software issues
        Responds to inquiries and instructs end users onsite or over the telephone in the safe and efficient use of their computers and programs.
        Manage the implementation of technology and infrastructure changes, effectively communicating customer needs to the team
        Manage effective issue identification and resolution process
        Evaluates system performance and reports to management.
Education and Experience
        4 years College degree (BS/BA) in related technical / business areas
        Information Risk Mgmt: Microsoft Exchange Server and Active Directory (LDAP/AD), Security vulnerabilities
        O/S & Network: HP/Dell, Windows 7, Windows Server 2

Company: The AM Agency
Posting Company Type: Recruiter
First and Last Name: Brittany H
Industry: Information Technology
Address: << Hidden Information >>
Zip/Postal Code: 20250
Phone: << Hidden Information >>
Fax (numbers only):
Registered From: 01/12/2016
Jobs: 1 jobs posted / 0 jobs currently available

The following jobs are available:

No jobs found for this employer.

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