Job Details

TEEMA


Application Support Analyst II


Title: Application Support Analyst IIJob ID: MK12764726Overview:Our Alberta based Client is seeking the services on a contractual basis of an Application Support Analyst. The Client has recently rolled out the Oracle ARM tool enterprise wide. They are still in the final stages of implementation and are seeing a higher volume of support requests to set up new account reconciliation profiles, group accounts within the ARM tool, assign accounts that are not currently assigned to a preparer/reviewer, etc. This is a technical role responsible for making the required changes in ARM.Things you need to have: 4-7 years relevant work experienceITIL Foundation Certificate (V2 or V3)Change management support experience (level 2, basic application)Application support (level 2, basic application)Problem management (level 2, basic application)Service desk and incident management (level 2, basic application)Experience with the Oracle Account Reconciliation Manager tool (ARM), or experience supporting Oracle General LedgerWhat you will be doing:The Applications Support Analyst provides first, second or third-line technical support to resolve incidents and investigate problems. The role also performs maintenance and housekeeping activities required to deliver applications services in line with agreed service levels, ensuring applications are available when required by the business. Typical activities include change, configuration and access management as well as interface monitoring, application administration, performance monitoring and management. The role works closely with the business when required in support of fault resolution, and when performing bug fixes, minor enhancements and other maintenance activities. Provide technical support for the Oracle product – Account Reconciliation Manager (ARM).For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.comBy applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company related information.

Job Category:  [ View All Jobs ]
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Experience (years): Unspecified
Job Location: Calgary, AB Canada
Job Location Zip/Postal Code T2X 1A1
Posting Company Type Employer
Post Date: 07/27/2019 / Viewed 42 times
Contact Information
Company: TEEMA


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