Job Details

TEEMA


Bilingual Internal Technical Support


Title: Bilingual Internal Technical SupportJob ID: CC460069112Location: Montreal, QCOur Internal Technical Support Analysts have all completed a bachelor’s degree in an IT-related field and at least seven years of experience in IT support (problem solving and installation of desktops, laptops and software), hardware and software management, and network management (on premise and cloud). They have their MCITP, MCSE or MCSA certification, as well as networking certifications such as Cisco, VmWare, Microsoft or Novell. More field experience with a DEC can compensate for the bachelor’s degree. All our analysts are very autonomous, mobile and bilingual (French/English). They know how to prevent and solve problems while maximizing the use of computer resources. They have extensive experience with hardware, software applications, network operating systems (Cisco, Novell, Windows Server) and the Cloud environment.Their main responsibilities include:User Support: Creating user accounts and controlling accessibility according to company policies. Responding to employee requests for hardware, software or network support and troubleshooting failures (levels 1-3). Identifying and analyzing trends in problem reporting and developing preventive solutions.Hardware and Software Management: Maintaining the registry of installed software. Taking care of license management and writing update policies and procedures. Ensuring prompt delivery of products and that all new equipment is installed and ready for use in a timely manner. Providing recommendations, after review, to standardize hardware and software. Analyzing hardware and software problems and developing technical solutions. Preparing and updating system documentation, including user and technical manualsNetwork Management: Assessing operational and application requirements for enterprise data and telephone networks. Planning, designing and upgrading network installation projects. Designing and maintaining backups, version control and viral defense systems. Diagnosing network architecture problems and making recommendations and improvements. Making recommendations to leverage network facilities and reduce operational costsCertifications Management: Maintaining a record of the certifications required to sell and implement our solutions. Ensuring that the firm is in good standing at all timesFor more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com

Job Category:  [ View All Jobs ]
Degree:
Experience (years): Unspecified
Job Location: Montreal, QC Canada
Job Location Zip/Postal Code H4B 1A1
Posting Company Type Employer
Post Date: 01/13/2020 / Viewed 1 times
Contact Information
Company: TEEMA


Apply Online


Browse Jobs By State
Jobs in Alabama Jobs in Alaska Jobs in Arizona Jobs in Arkansas Jobs in California Jobs in Colorado Jobs in Connecticut
Jobs in Delaware Jobs in District of Columbia Jobs in Florida Jobs in Georgia Jobs in Hawaii Jobs in Idaho Jobs in Illinois
Jobs in Indiana Jobs in Iowa Jobs in Kansas Jobs in Kentucky Jobs in Louisiana Jobs in Maine Jobs in Maryland
Jobs in Massachusetts Jobs in Michigan Jobs in Minnesota Jobs in Mississippi Jobs in Missouri Jobs in Montana Jobs in Nebraska
Jobs in Nevada Jobs in New Hampshire Jobs in New Jersey Jobs in New Mexico Jobs in New York Jobs in North Carolina Jobs in North Dakota
Jobs in Ohio Jobs in Oklahoma Jobs in Oregon Jobs in Pennsylvania Jobs in Rhode Island Jobs in South Carolina Jobs in South Dakota
Jobs in Tennessee Jobs in Texas Jobs in Utah Jobs in Vermont Jobs in Virginia Jobs in Washington Jobs in West Virginia
Jobs in Wisconsin Jobs in Wyoming Jobs in American Samoa Jobs in Puerto Rico Jobs in Alberta Jobs in British Columbia Jobs in Manitoba
Jobs in New Brunswick Jobs in Newfoundland Jobs in Northwest Territory Jobs in Nova Scotia Jobs in Nunavut Territory Jobs in Ontario Jobs in Prince Edward Island
Jobs in Quebec Jobs in Saskatchewan Jobs in Yukon Territory


Browse Jobs By Metropolitan Area
Jobs in Atlanta Jobs in Austin Jobs in Baltimore Jobs in Birmingham Jobs in Boston Jobs in Buffalo Jobs in Charlotte Jobs in Chicago
Jobs in Cincinnati Jobs in Cleveland Jobs in Columbus Jobs in Dallas Jobs in Denver Jobs in Detroit Jobs in Hartford Jobs in Houston
Jobs in Indianapolis Jobs in Jacksonville Jobs in Kansas City Jobs in Las Vegas Jobs in Los Angeles Jobs in Louisville Jobs in Memphis Jobs in Miami
Jobs in Milwaukee Jobs in Minneapolis Jobs in Nashville Jobs in New Orleans Jobs in New York City Jobs in Oklahoma City Jobs in Orlando Jobs in Philadelphia
Jobs in Phoenix Jobs in Pittsburgh Jobs in Portland Jobs in Providence Jobs in Raleigh Jobs in Richmond Jobs in Riverside Jobs in Sacramento
Jobs in Saint Louis Jobs in Salt Lake City Jobs in San Antonio Jobs in San Diego Jobs in San Francisco Jobs in San Jose Jobs in Seattle Jobs in Tampa
Jobs in Virginia Beach Jobs in Washington, DC