Job Details

TEEMA


CRM Business Analyst


Title: CRM Business AnalystJob ID: SO404184723Location: Edmonton, ABThe successful applicant will be responsible for identifying and working through deploying end-user solutions. Using your deep functional knowledge and familiarity with the Microsoft Dynamics CRM application, you will ensure that business requirements are defined and met by the development team while providing a variety of advisory services around, business process development, and business process enhancement by leveraging the Dynamics platform. What you will be doing:Business process mappingIdentify and implement and support the implementation of enterprise process improvementsSupport the translation of client business requirements into CRM solutions, including requirements approval, communication, traceability and reuseCreate, analyze, and validate detailed functional specificationsFacilitate design sessions with vendors and/or business stakeholdersWork with technical resources to translate requirements into technical solutionsParticipate in IST and/or UAT and system training as requiredAct as a functional expert for a wider team including all departments and all levelsContribute to and participate in business demonstrations and presentationsWhat you need to have:Undergraduate degree or diploma in Business, IT or a related discipline7+ years of experience with Dynamics Marketing, Customer Journey and related functional areas within D365Experience designing model-driven apps within D365Experience running marketing campaign, newsletters and surveys using D365Experience using Dynamics Portals / ADX studio portals or similar Good understanding of GDPR CompliancePower BI experienceAbility to think critically about technology and its business implicationsDemonstrate a results-driven attitudeProven ability to deliver clear and concise documentationAbility to do high level configurations and participate in proof of concept developmentProcess mapping experience and Strong facilitation skillsIST and/or UAT experienceExperience working in a fast-paced environment with attention to detail, accuracy and timelinessExperience with IT projects involving multi-disciplinary teams operating in a fast-paced, innovation driven environmentExpert competency in Microsoft applications including Word, Excel, and OutlookExperience with agile methodology and non-structured processesAbility to travelWe would like to thank all applicants for their interest but only those selected for an interview will be contacted. Must be eligible to work in Canada.For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com

Job Category:  [ View All Jobs ]
Degree:
Experience (years): Unspecified
Job Location: Edmonton, AB Canada
Job Location Zip/Postal Code T6X 1A1
Posting Company Type Employer
Post Date: 07/24/2019 / Viewed 72 times
Contact Information
Company: TEEMA


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